finax

#1 Rated call center software

CloudTalk enables businesses anywhere in the world to maintain their local
presence while running a virtual call center with international phone numbers. finax

31K+

clients

181M+

eur invested through the platform

200M

eur overall value of portfolio

3M

eur startup raised

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01

Beggining
of CloudTalk

CloudTalk started as a simple click-to-call solution. The idea was that companies could embed a click-to-call button into their website, enabling their visitors to call them directly from their browser.

After realizing its potential CloudTalk quickly became one of the world leaders in cloud-based call center solutions with phone numbers from 140+ countries and 70+ advanced features.

award 15th fastest growing product in 2022 by G2
award Momentum leader for VoIP on G2

02

Building The Modern Phone Suite

CloudTalk’s main focus is building a product that focuses on pristine call quality, workflow automation and configurability — in other words, a modern phone suite giving customer service agents and sales teams better visibility of their customer or prospect base.

Stay connected with your customers on the go

sol

Browse call history and listen to voicemails

sol

Add tags and notes to your calls and contacts

sol

03

What Was Done

Wezeo helped to create first version of what would become CloudTalk GO mobile application.

Core requirement was to enable clients to register and invest online through an intuitive yet thorough onboarding process. Necessary part of the system was a robust administration interface which allows for complete control over the application and handles communication with other parts of Finax’ infrastructure.

04

Challenges

In order to meet client’s requirements we had to step out of our comfort zone and learn innerworkings of VoIP technologies we hadn’t had experiece with. During the development we had to overcome a few obstacles of using hybrid approach with native OS functionality which gave which gave valuable know-how.

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